
frequently asked questions

In-person attendees
Where is the event taking place?
AdventureX 2026 will be held at:
LSBU Hub, 100, 116 London Rd, Elephant and Castle, London SE1 6LN
When is the event taking place?
AdventureX will take place on 7 and 8 November 2026.
Please view our Schedule page for more information.
Where can I buy tickets?
Tickets for 2026 are available on our TicketTailor event page. We recommend getting your tickets early to ensure you don't miss out.
The tickets I wanted to buy are no longer available!
Your best chance is to sign up for the waiting list on our TicketTailor event page when ticket types sell out. However, we cannot guarantee sold out ticket types will become available again.
How much will tickets cost?
A regular weekend ticket will cost £ 80 GBP (plus booking fee).
A regular one-day (Saturday/Sunday) ticket will cost £ 45 GBP (plus booking fee).
A limited number of weekend/one-day concession tickets are available at discounted prices for students and those receiving benefits (UC/PIP/DLA). Please bring proof of eligibility.
Eligibility for concession rate based on education/disability/unemployment status not covered by the above stated (UK-specific) rules may be determined on a case-by-case basis at our discretion. Please contact us with information about your case if you wish to purchase a concession ticket and are uncertain about your eligibility.
Under 18s must be accompanied at all times. Under 12s get free entrance. 12s and over require a ticket.
This year, we are accepting optional donations when buying your tickets. Any donation is highly appreciated and helps support our continued activities as a volunteer-run, non-profit event.
As a person with a disability, do I need to buy a ticket to be accompanied by an essential carer?
Essential carers do not need to buy a ticket. Please email us with your ticket info and the name of your essential carer who will accompany you, and we will ensure they can do so.
As a person with a disability, can I participate in the event and enjoy the programme?
We are proud to be a fully inclusive and accessible event, with professional British Sign Language (BSL) interpreters ensuring that every attendee can enjoy and engage with all our talks and panels.
The venue is accessible by wheelchair, and a quiet room (Theatre 3) is available for those looking for a less noisy area.
Who is speaking and exhibiting?
Check the Speakers and Exhibitors pages for information on all confirmed speakers, panelists, show, and exhibitors.
To see what's on when, check our Schedule.
I can't attend, can someone else use my ticket?
Tickets are named and non-transferable without a request to change the name. On timely request before the event, we may be able to transfer or refund your ticket. However, this will be considered on a case-by-case basis.
After 1 November, we cannot guarantee our ability to provide any transfers or refunds. If you present a ticket which is not in your name at the door, you may be refused entrance to the event.
Please note: concessions tickets have eligibility criteria and can not simply be transferred to any other person without proof the new ticket holder meets these criteria.
Please contact us by email if you need to discuss your ticket.
How should attendees behave?
We have a Code of Conduct which we expect all attendees, speakers and exhibitors to abide by. Please read it carefully. Any violations of this Code may result in that person being removed from the event, and potentially banned from attending AdventureX in the future.
Please note: the Code of Conduct is subject to change and may be updated at any time. Attendees are expected to follow the latest version of this document at the time of the in-person event.
What do I do if I have a problem on-site?
If you have an issue during the event, please report this to one of the organisers or volunteers and they will do their best to help resolve the situation in a timely manner.
What amenities and access will be available at the venue?
The venue has:
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Disabled access to all areas.
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Accessible toilets.
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On-site café and restaurant, selling food and drinks throughout the event.
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24-hour security.
Important note: there is no on-site parking. We highly encourage travel by public transit to the venue when possible. There may be public parking availability in the area, but we cannot facilitate or guarantee this.
Additionally, we are unfortunately unable to provide any cloakroom facilities for storing personal items. Please keep these on your person while inside the venue.
Can I bring my own food and drink into the venue?
Please don't bring your own food and drink, unless this is necessary for medical reasons.
Medications and water are allowed. Any other food and drink can be purchased on-site. Bags may be checked for security on entry.
Unfortunately, we are unable to provide any cloakroom facilities.
Can I bring my baby/child? Do I need to buy a ticket for them?
Under 18s must be accompanied at all times. Under 12s get free entrance. 12s and over require a ticket.
Children and babies are allowed into the venue. A changing room is available on-site in the unisex toilets opposite to the Costa Café (on your right as you enter the LSBU Hub building).
For attending talks with children and babies, we ask that you get seated in Theatre 2 where the talks will be livestreamed. While you will not see the talks and panels directly in person, this theatre will be less busy and you are able to come and go freely without risking interruptions.
Games and talks might contain content deemed inappropriate for children. Parents are encouraged to use their own judgement to determine whether content is suitable for their children.
Will there be anywhere quiet I can go, if I need to?
Theatre 3 will be reserved as a quiet room for attendees. The venue also has a range of other places where attendees can go if they need a bit of quiet time away from the exhibition area. There are also seating areas in the main entrance, café, restaurant, and benches outside.
Will there be any merch available?
Yes! This year, we are partnering with a printing company to provide a range of AdventureX merchandise for sale. We'll have shirts, hoodies, and tote bags!
The best way to purchase is by pre-ordering on our TicketTailor event page at the same time you buy your tickets. You'll then be able to pick up your order at the event.
We will also have a limited amount of stock for purchase on-site. Supplies will be limited and available on a first-come-first-serve basis. If there's anything you have your eye on, please order it online alongside your tickets so you don't miss out!
I already purchased my tickets, but want to order merch!
Sadly, we can’t amend ticket sales with merch pre-orders. You'll still be able to buy on-site.
Does AdventureX recommend/offer a preferential rate for any nearby hotels?
We do not have any group booking or preferential rate deals with any hotels near the venue, nor can we recommend any specific accommodation options.
Can I buy multiple tickets for a group under one person's name?
Yes, this is possible. For each ticket, the intended ticket holder's name and email address need to be provided during the check-out process.
Am I allowed to cosplay at the event?
Yes! As long as your costume isn't a potential hindrance to other attendees (by size, shape, or otherwise), family friendly (nothing explicit, please!) and free of weapons (real or fake), please feel free to bring an outfit to dress up as your favourite narrative/adventure game character!
We've seen various great cosplays at past AdventureX events, and always look forward to seeing what our community comes up with next.
Digital content
How can I enjoy AdventureX digitally?
All AdventureX talks and panels are livestreamed on our Twitch and YouTube channel throughout the event, and then edited and uploaded as individual videos on Youtube at a later date.
In addition to this, we plan to hold our annual Steam Event to run during the event (dates to be confirmed), through which players can access and get discounts for games and demos which have been featured at AdventureX over the years. Talks and panels are also livestreamed on the Steam Event page.
GUESTS (speakers, sponsors, press, misc.)
I'm a guest, how do I get inside the venue?
If you are on our guest list, simply provide your name at the check-in desk and you're good to go!